SHIPPING AND RETURN POLICY

SHIPPING POLICY
We ship worldwide by DHL.
Please allow 7-14 days for delivery depending on your location.
If you purchase products for delivery to an international destination, the order may be subject to import duties and taxes which are applied when the package reaches that destination. You must comply with all applicable laws and regulations of the country for which the products are destined. We are not liable or responsible if you breaches any such laws. Any customs or import duties are charged once the order reaches its destination country and must be paid by the buyer. Please contact us if you have any queries regarding shipment.

RETURN POLICY
STo cancel a Contract, please contact us in writing to tell us by sending an e-mail to customercare@kevsersarioglu.com. You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail then your cancellation is effective from the date you sent us the e-mail.
Returned items must comply with our returns policy. Items must be returned unworn, undamaged and unused, with all tags attached and inside its original packaging.
Please take care while trying on your purchases and return them in the same condition you received them. Any return which does not meet our Return & Exchange policy will not be accepted.
Any custom tailored or custom designed products cannot be returned or exchanged.
You will receive a full refund of the price you paid for the Products and any applicable delivery charges you paid for Products, but not any customs duties you may have incurred. We will process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you gave us notice of cancellation. If you returned the Products to us because they were faulty or mis-described, we will refund the price of a defective Product in full and any applicable delivery charges, but not any customs duties you may have incurred.
Shipping costs will not be refunded. This applies to the original shipping cost for your order as well as the return-shipping cost. In the case of an exchange, we will cover the cost of the shipping for the new item to you.

Prepared by  T-Soft E-Commerce.